Our Lady of Fatima University – Valenzuela
Bachelor of Science in Accountancy
1 semester remaining
Education
Work Experience
Amazon – Virtual Assistant
Jun 2021 – Dec 2024 | via Upwork
- Remote admin and bookkeeping support
- Report generation, coordination, and basic financial tracking
TaskUs – Customer Service Representative
Jan 2021 – Apr 2021
- Financial Account: Acorn
- Assisted users with account issues, ensuring data privacy compliance
Inspiro Relia – Customer Service Representative
Nov 2019 – May 2020
- Handled seasonal e-commerce accounts (The Popcorn Factory, Cheryl's Cookies, 1-800-Flowers)
- Provided multichannel support (calls, emails, chat)
Certifications
TESDA Bookkeeping NC III
QuickBooks ProAdvisor
Intuit Certified
Microsoft Excel for Accountants
TESDA/Coursera
Accounting Info Systems Seminar
PICPA
Philippine Taxation Basics
BIR Accredited
Anti-Money Laundering
AMLC/PICPA
Skills
Tools & Platforms
QuickBooks
Excel
Google Workspace
Trello
Slack
Zendesk
Freshdesk
Salesforce
AI Prompting
Soft Skills
Communication
Time Management
Critical Thinking